The Platform

Neural CME — the engine behind modern claims operations.

One neural network powering Neural CMP for staff and Neural Field for adjusters in the field.

What it is

Neural CME is the claims management engine — the backbone connecting carriers, IA firms, and field teams in a single accountable system of record.

Every portal in the ecosystem — Neural CMP for staff, Neural Field for adjusters — runs on the same engine, the same data, and the same audit trail.

Field adjuster surveying a Florida coastal rooftop at golden hour
From rooftop to report

Every claim, end to end, on a single neural network.

From the moment a loss is reported to the carrier-ready PDF, Neural CME orchestrates triage, dispatch, inspection, and reporting — without spreadsheets, without email threads, without losing the audit trail.

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Core capabilities

Everything a claim needs, end to end.

01

Intake & Triage

Structured claim creation with carrier, policy, loss details, and homeowner context captured in seconds.

02

Assignment & Dispatch

Route work to the right consultant or field adjuster with full claim context and audit trail.

03

Inspection Scheduling

Calendar-driven scheduling with automated 24h and 1h reminders, conflict detection, and reschedules.

04

Smart Field Routing

Mapbox-powered TSP optimization gives field adjusters multi-stop routes that minimize drive time.

05

Reporting & PDF

Branded carrier-ready PDF deliverables generated from inspection data, photos, and notes.

06

Notifications & Audit

In-app alerts, role-based access, and a complete audit log — every action accountable.

In the field

A look at the work.

From rooftops to dashboards — the operating picture Neural CME powers, every day.

Architecture

One engine. Two portals. One network.

Engine

Neural CME

The data plane, business logic, and audit core. Every workflow flows through here.

Staff portal

Neural CMP

Claims management, scheduling, team, reporting, and admin — built for office staff.

Open CMP →
Field suite

Neural Field

Mobile-first day view, smart routing, and real-time inspection capture for adjusters.

Open Field →
Built on

A modern, composable stack.

Lovable Cloud

Postgres, RLS, storage, and serverless functions powering the entire engine.

Mapbox Optimization

Multi-stop routing for the field — minimum drive time, maximum stops per day.

AI-assisted reports

Drafting and summarization on inspection data using vetted AI gateway models.

pg_cron reminders

Inspection reminders fire automatically 24h and 1h before each appointment.

Built for three audiences

One platform. Three points of view.

Carriers

A consolidated operating picture of every claim, every adjuster, every milestone — delivered with carrier-grade traceability.

Independent Adjusters

Run your firm on Neural CMP. Assign work, monitor capacity, and ship reports without spreadsheets and email threads.

Field Adjusters

Neural Field puts your day on a single mobile screen — schedule, route, capture, and sync inspections in real time.

Request a demo

See the engine behind modern claims operations.

Tell us about your firm and we’ll set up a 30-minute walkthrough of Neural CME, CMP, and Field — tailored to your workflow.